Privacy Policy

Last Updated: April 2026

This is a working draft. Not a substitute for attorney advice. Effective date TBD — will be updated before formal publication.

Campsite Open ("we," "us," or "our") operates campsiteopen.com, a campsite availability monitoring and alert service. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

By creating an account or using our service, you agree to this Privacy Policy.


1. Information We Collect

We collect the following personal information when you register or use our service:

InformationHow CollectedPurpose
Full name (first & last)Account registrationAccount display
Email addressAccount registrationAccount login, alert notifications, password reset
Phone numberAccount registration (optional)iMessage/SMS alert delivery
Device type (iPhone / Android)Account registrationDetermining notification channel
Telegram Chat IDAccount settings (optional)Telegram alert delivery
IP addressAutomatically on each requestSecurity, rate limiting, fraud prevention
Session data (HttpOnly cookie)Automatically on loginMaintaining your logged-in session

We do not collect:


2. How We Use Your Information

We use your personal information solely to:

  1. Provide the service — monitor campsite availability and send you real-time alerts via email, iMessage, or Telegram
  2. Authenticate your account — verify your identity on login and protect your account
  3. Send transactional emails — account verification, password reset, alert notifications
  4. Improve service security — detect and prevent fraud, abuse, and unauthorized access
  5. Comply with legal obligations — respond to lawful requests from authorities

We do not use your information for targeted advertising or sell it to third parties for marketing.


3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We share limited data only with the following service providers who help us operate the service:

Third PartyData SharedPurpose
IONOSServer logs, IP addressesWeb hosting infrastructure
StripeEmail address, namePayment processing (if you donate)
TelegramTelegram Chat IDAlert message delivery
Apple iMessagePhone numberAlert message delivery

These providers are contractually required to protect your data and may not use it for their own purposes.

We may disclose your information if required by law, court order, or to protect the rights and safety of our users or the public.


4. Data Security

We implement the following security measures to protect your information:

Despite these measures, no method of transmission over the internet is 100% secure. In the event of a data breach affecting California residents, we will notify affected users as required by California Civil Code §1798.82.


5. Data Retention

We retain your personal information for as long as your account is active. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it by law.

Alert history and server logs are retained for up to 90 days for security and debugging purposes.


6. Your Rights (California Residents — CalOPPA)

As a California resident, you have the right to:

To exercise these rights, contact us at privacy@campsiteopen.com.


7. Notification Preferences & Opt-Out

Email alerts: Every alert email we send includes an unsubscribe link at the bottom. You may also manage notification preferences in your account Settings.

iMessage/SMS alerts: You consented to iMessage notifications at registration. To stop, update your notification settings in your account or contact us at privacy@campsiteopen.com.

Telegram alerts: You can remove your Telegram Chat ID from account Settings at any time.


8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at privacy@campsiteopen.com and we will delete it.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify registered users by email when we make material changes. The "Last Updated" date at the top of this page reflects the most recent revision.

Your continued use of the service after changes are posted constitutes your acceptance of the updated policy.


10. Contact Us

For questions, data requests, or privacy concerns:

Campsite Open
Email: privacy@campsiteopen.com
Website: campsiteopen.com